Return and Refund Policy

1. Return Window

• All return and exchange requests must be initiated and processed within 30 days of receiving your order.
• Orders past the 30-day window, international orders (in certain regions), and items marked as Final Sale are not eligible for return or exchange.

2. Item Condition Requirements

To pass quality inspection and qualify for a refund, returned items must meet the following criteria:

• In brand new, unused, unwashed, and unaltered condition.
• Complete with all original tags attached.
• Free of pet hair, odors, and stains, and packed in the original packaging whenever possible.

3. Return Fees and Shipping

• US Domestic Orders: Returns typically incur a $9 flat-rate return fee, which is deducted directly from your refund. Exchanges for a different size or color within the US are generally free.
• International Orders: Customers are usually responsible for return shipping costs, duties, and taxes, depending on the regional website used for the purchase.

4. Refund Method and Processing Time

• Once the returned items are received and inspected at the warehouse, refunds are issued back to the original payment method.