Privacy Policy

Effective Date: September 1, 2026

Last Updated: September 1, 2026

Topo Designs (hereinafter referred to as “We”) is fully aware of the significance of personal information to you, and will do its utmost to protect your personal information security. This privacy policy is designed to explain to you how we collect, use, disclose, store and protect your personal information when you visit our website, purchase our products or interact with us.

Please read and understand this privacy policy carefully before using our services.

I. Types of Information We Collect
During your interaction with us, we may collect the following types of information:

Information you provide directly to us:

Account information: When you register an account, we will collect your name, email address and password.

Order and payment information: When you purchase products, we will collect your delivery address, billing address, phone number and payment details (such as credit card information, which is typically processed securely by a third-party payment gateway).

Communication information: When you contact our customer service, subscribe to our email newsletter or participate in market research, promotions or surveys, the content and contact information you provide.

Automatically collected information:

Device and browsing information: When you visit our website, we will automatically collect your IP address, browser type, operating system, visit time, pages viewed and referring websites.

Cookies and similar technologies: We use cookies and similar tracking technologies to optimize your browsing experience, remember your preferences and analyze website traffic.

II. How We Use Your Information
We may use the collected information for the following purposes:

Fulfilling orders and providing services: Processing your purchase requests, arranging logistics delivery, managing your account and providing after-sales support.

Improving and personalized experience: Analyzing website usage, optimizing our products, services and website design, and recommending products that may interest you.

Marketing and communication: With your consent (or in accordance with legal requirements), we may send you marketing emails about new product releases, exclusive offers and brand updates. You can unsubscribe at any time.

Security and compliance: Detecting, preventing and responding to fraud, security vulnerabilities and other illegal activities to comply with relevant legal requirements.

III. Sharing and Disclosing Information
We do not sell your personal information. We may share your information only under the following circumstances:

Service providers: We will share information with third-party service providers assisting us in operating our business (such as payment processors, logistics delivery companies, email marketing service providers and website hosting institutions). These service providers can use your information only for the purpose of performing specific tasks and are bound by confidentiality agreements.

Legal requirements: In cases of legal, judicial proceedings, litigation or government authorities’ mandatory requirements, we may disclose your information.

Business transfer: If there is a merger, acquisition or asset sale, your personal information may be transferred as part of the transaction.

IV. Your Rights and Choices
According to the laws of your region (if applicable), you have the following rights regarding your personal information:

Access and correction: You have the right to inquire about the personal information we hold about you and have the right to request corrections of inaccurate information.

Deletion: In certain circumstances, you can request that we delete your personal information.

Unsubscribe marketing emails: You can click the “unsubscribe” link at the bottom of our marketing emails to immediately stop receiving promotional emails.

Cookie Control: You can set your browser to reject or delete cookies, but this may affect your normal use of certain functions of the website.

V. Data Security
We take reasonable administrative, technical and physical security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. Although we strive to protect your data, internet transmission is not absolutely secure. Please keep your account password safe.

VI. Protection of Minors
Our website and products are intended for adults. We will not collect personal information from minors without their knowledge. If you are the guardian of a minor and believe that the minor has provided us with personal information, please contact us and we will promptly delete the relevant information.

VII. Update of Privacy Policy
We may revise this privacy policy from time to time based on business development or requirements of laws and regulations. The revised policy will be published on the website and the “Effective Date” will be updated. We recommend that you regularly check to obtain the latest information.

VIII. Contact Us
If you have any questions, opinions or requests regarding this privacy policy or the protection of your personal information, please contact us through the following methods:

E-mail: support@topodesigns.cn / privacy@topodesigns.com

Official website: https://topodesigns.com